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SEOUL METROPOLITAN GOVERNMENT RULE ON REWARDS FOR REPORTING FAILURES OR PERSONS CAUSING DESTRUCTION OF ROAD FACILITIES, ETC.
Amendment of Other Laws No. 4062, Jan. 14, 2016 Whole Amendment No. 4267, Jan. 17, 2019

Article 1 (Purpose) The purpose of this Rule is to provide for matters necessary for the payment of reporting rewards to citizens who report a failure or a person causing destruction of a road facility, a road fixture, or a facility for the safety and control of traffic, pursuant to Article 48 of the Seoul Metropolitan Government Ordinance on the Management of Roads and Other Major Facilities.

Article 1 (Purpose) The purpose of this Rule is to provide for matters mandated by Article 48 of the Seoul Metropolitan Government Ordinance on the Management of Roads and Other Major Facilities and those necessary for the enforcement thereof.

Article 2 (Persons Eligible for Payment of Rewards) (1) Persons eligible for payment of a reporting reward under Article 48 of the Seoul Metropolitan Government Ordinance on the Management of Roads and Other Major Facilities (hereinafter referred to as the "Ordinance") are as follows: <Amended by Rule No. 3938, Nov. 14, 2013>
1. A person who reports that a motor vehicle traffic signal malfunctions due to damage, malfunction, or power failure of the traffic signal;
2. A person who reports that a pedestrian traffic signal malfunctions or an auxiliary device malfunctions due to damage, malfunction, or power failure of the traffic signal or the auxiliary device;
3. A person who reports information necessary to identify a person who caused the destruction of a road facility, road fixture, or facility for the safety and control of traffic referred to in the attached Table (the agencies responsible for managing major facilities) pursuant to Article 5 of the Ordinance.
(2) If two or more persons are eligible for a reporting reward under paragraph (1), the reward shall be paid only to the person who first reported the matter, but if two or more persons made the report first, the reward shall be paid in equal portions to each of them.
(3) Notwithstanding paragraph (1), no reporting reward shall be paid in any of the following cases: <Amended by Rule No. 3938, Nov. 14, 2013>
1. Where a public official belonging to the division responsible for managing the facility in the Seoul Metropolitan Government, the Seoul Metropolitan Police, or to the competent police station, makes a report;
2. Where an employee of the business entity responsible for managing the facility, makes a report;
3. Where a person involved in a traffic accident or any other case or accident, makes a report;
4. Where a failure has been already discovered or reported and repair works or investigations into the person who caused destruction, are pending;
5. Where the reporting person refuses to provide his/her personal information, contact information, or other information necessary for the payment of rewards;
6. Where a report is made anonymously or with another person's name and/or address;
7. Where it is unnecessary to identify a person who caused destruction of a facility because such person voluntarily acknowledges that he/she did so and makes a report thereon.

Article 2 (Definitions) The definitions of terms used herein shall be as defined in the Seoul Metropolitan Government Ordinance on the Management of Roads and Other Major Facilities (hereinafter referred to as the “Ordinance”) except as otherwise provided in this Rule.

Article 3 (Guidelines for Payment of Rewards) (1) A person who reports a failure of a facility (hereinafter referred to as "failure of a facility") set forth in subparagraphs 1 and 2 of Article 2; or a person who caused destruction of a facility, may be rewarded with up to 50,000 won in cash or an equivalent gift card, within budget limits, for each incident reported. <Amended by Rule No. 3938, Nov. 14, 2013>
(2) Detailed criteria for paying rewards for reporting under paragraph (1), shall be as specified in the attached Table. <Amended by Rule No. 3938, Nov. 14, 2013>

Article 3 (Persons Eligible for Monetary Awards) (1) Persons eligible for monetary awards for reporting pursuant to Article 48 (1) of the Ordinance (hereinafter referred to as “monetary awards for reporting”) are as follows:
1. A person who reports that a motor vehicle traffic signal, a pedestrian traffic signal or an auxiliary device for a pedestrian traffic signal malfunctions;
2. A person who reports information necessary to identify a person who caused the destruction of a facility for the safety or control of traffic;
3. A person who reports that a road or a road fixture is damaged;
4. A person who reports information necessary to identify a person who caused the destruction of a road facility or a road fixture.
(2) If more than one person is eligible for a monetary award for reporting under paragraph (1), the monetary award shall be paid to the person who first filed the report; and if the first reporting is filed by more than one person, the monetary award shall be paid in equal portions to each person.
(3) Notwithstanding paragraph (1), no monetary award for reporting shall be paid in any of the following cases:
1. Where a person who caused destruction voluntarily files a report thereon;
2. Where a public official of the division responsible for managing the relevant facility files a report;
3. Where an employee of the business entity responsible for managing the relevant facility files a report;
4. Where a party to a case or accident such as a traffic accident that caused any malfunction or damage to the relevant facility files a report;
5. Where malfunction or damage has already been discovered or reported and repair works are in progress or the person who caused destruction is identified;
6. Where a reporting person refuses to provide personal information, contact information or other information necessary to make payment of the monetary award;
7. Where a report is made anonymously or in the name or address of another person.

Article 4 (Limitations of Payment of Rewards) No rewards for reporting a failure of a facility pursuant to Article 3 shall exceed 200,000 won per month for any one individual.
[This Article Wholly Amended by Rule No. 3938. Nov. 14, 2013]

Article 4 (Criteria for Payment of Monetary Awards) (1) Monetary awards for reporting may be given to persons eligible within budgetary limits according to the following criteria:
1. For Article 3 (1) 1, 2 and 4: A monetary award of not more than 50,000 won or a gift card equivalent thereto for each case reported;
2. For Article 3 (1) 3: A monetary award of not more than 300,000 won or a gift card equivalent thereto for each biannual cumulative number of reports.
(2) Detailed criteria for paying monetary awards for reporting are as set forth in the attached Table.

Article 5 (Handling of Reports of Failures, etc.) (1) The Chief Officer of the City Transportation Headquarters shall designate the division responsible for the general management of affairs related to the payment of rewards for reporting a failure and a person causing destruction of a facility for the safety and control of traffic (hereinafter referred to as the "managing division"); and the Chief Officer of the Safety Management Bureau shall designate such division for affairs regarding the payment of rewards for reporting a person causing destruction of road facilities and road accessories; and both shall install and operate telephone lines dedicated to reporting and an Internet web-site. <Amended by Rule No. 3938. Nov. 14, 2013; Rule No. 3448, Aug. 27, 2015>
(2) Upon receipt of a report of a failure of a facility, or of a report on a person who caused destruction (hereinafter referred to as "report of a failure, etc."), the agency responsible for managing a major facility under Article 5 of the Ordinance (hereinafter referred to as "agency responsible for managing a facility") and the 120 Dasan Call Center shall notify the managing division of the report immediately.
(3) Upon receipt of a report of a failure, etc. pursuant to paragraph (2), the head of the managing division shall instruct the public official in charge to make entries in the register of acceptance and processing of reports of failures or persons causing destruction (hereinafter referred to as "reports register") in attached Form 1 attached hereto; and shall notify the agency responsible for managing the facility concerned of the report.
(4) Upon receipt of a report of a failure, etc. from the managing division, the head of the agency responsible for managing a facility, shall immediately instruct the public official in charge to make entries in the reports register in attached Form 1 attached hereto; and to conduct a field inspection on the failure, etc.

Article 5 (Limits for Payment of Monetary Awards) No monetary awards for reporting pursuant to Article 3 (1) 1 shall exceed 200,000 won per month for any one individual.

Article 6 (Method and Procedure for Payment of Rewards) (1) The reward for a report of a failure or destruction of facilities shall be paid by no later than 20th day of the following month, only where the report of the failure or a person causing the destruction, is verified by the public official in charge.
(2) Where rewards for reporting under Article 3 (1) and (2) are paid, a reward payment record of a failure or a person causing destruction of facilities, shall be prepared in attached Form 2. <Amended by Rule No. No. 4062, Jan. 14, 2016>
[This Article Wholly Amended by Rule No. 3938. Nov. 14, 2013]

Article 6 (Handling of Reports on Malfunction and Damage) (1) The Chief Officer of City Transportation Headquarters shall designate a division responsible for the general management (hereinafter referred to as “managing division”) of affairs regarding the payment of monetary awards for reporting for sidewalks under Article 3 (1) 1, 2 and 3; and the Chief Officer of Safety Management Bureau shall designate such division for affairs regarding the payment of monetary awards for reporting under subparagraphs 3 and 4 of the same paragraph.
(2) Upon receipt of a report under Article 3 (1) 1 through 4 (hereinafter referred to as “report on malfunction, damage, etc.”), the agency responsible for managing major facilities under attached Table 1 of the Ordinance (hereinafter referred to as “agency responsible for managing facilities”) and the 120 Dasan Call Center shall immediately notify the relevant managing division thereof.
(3) Upon receipt of a report on malfunction, damage, etc. or upon receipt of a notice of such report under paragraph (2), the managing division shall notify the agency responsible for managing the relevant facilities thereof: Provided, That this shall not apply where the agency responsible for managing the relevant facilities notifies the managing division of the receipt of the report on malfunction, damage, etc.
(4) Upon receipt of a report on malfunction, damage, etc. under paragraph (2) or upon receipt of a notice of a report on malfunction, damage, etc. under paragraph (3), the head of the agency responsible for managing the relevant facilities shall immediately instruct the responsible public official to enter such report in attached Form 1 and to conduct an on-site inspection on the details of the report.

Article 7 (Protection of Reporting Persons) (1) In order to protect a reporting person, his/her identity shall not be divulged without his/her consent.
(2) No public official who is in charge of affairs regarding reporting and rewarding or public official who has accepted and handled reports, shall divulge any information about such reports that he/she has learned.
[This Article Newly Inserted by Rule No. 3938. Nov. 14, 2013]

Article 7 (Methods and Procedures for Payment of Monetary Awards) (1) Monetary awards for reporting shall be paid by no later than the 20th day of the following month upon verification by the responsible public official of the fact of malfunction or damage or the person who caused destruction: Provided, That the payment of a monetary award for reporting to a person who files a report pursuant to Article 3 (1) 3 may be made biannually.
(2) The payment of a monetary award for reporting under paragraph (1) shall be made in attached Form 2.

Article 8 (Protection of Reporting Persons) Neither a public official who is responsible for the work of paying monetary awards for reporting nor a public official who receives and manages reports on malfunction, damage, etc. shall disclose any personal information of the reporting person without consent.

ADDENDUM
This Rule shall enter into force on the date of its promulgation.
ADDENDUM <Rule No. 3711, Dec. 10, 2009>
This Rule shall enter into force on the date of its promulgation.
ADDENDUM <Rule No. 3822, Oct. 6, 2011>
This Rule shall enter into force on the date of its promulgation.
ADDENDUM <Rule No. 3938, Nov. 14, 2013>
This Rule shall enter into force on January 1, 2014.
ADDENDA <Rule No. 3448, Aug. 27, 2015>
Article 1 (Enforcement Date)
This Rule shall enter into force on August 31, 2015.
Article 2 Omitted.
ADDENDUM <Rule No. 4062, Jan. 14, 2016>
This Rule shall enter into force on the date of its promulgation.


ADDENDA
Article 1 (Enforcement Date)
This Rule shall enter into force on the date of its promulgation.
Article 2 (Transitional Measures)
Any report on malfunction, damage, etc. made before this Rule enters into force shall be governed by the previous provisions.

Criteria for Payment of Rewards for Reporting Failures or Persons Causing Destruction of Road Facilities, etc. (related to Article 3 (2))